Zoho CRM

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Who uses Zoho CRM?
Businesses of all sizes use Zoho CRM as a customer relationship management tool.

About Zoho CRM


Intelligent CRM with Artificial Intelligence Sales Assistant

Zia is a sales assistant working with AI for Zoho CRM. It helps individual agents and sales teams identify the anomalies in the sales process before they occur, suggest the best time to contact a lead, and even examine sales patterns. Some companies have intelligence, a strong CRM is what most companies want.

Industry’s First Multi-Channel CRM

Meet your customers no matter what the media is. Get in touch and connect from phone to live chat, email, social media, to give customers a better experience.

Picture Paints Strong Analytics

When you use different applications to store your data, it is very important that they talk to each other. If they don’t communicate, your data is erased in silos and it’s almost impossible to see your business in full. Integrate your data and get better information with Advanced CRM Analytics, supported by Zoho Reports.

Scalable CRM with Advanced Customization Options

When it comes to a CRM solution, one size doesn’t fit all businesses. Therefore, Zoho CRM allows you to easily customize the interface to meet the specific requirements of your organization.

Starting price: Free
Free trial: Yes
Free plan: Yes
No credit card required: Yes

iPhone / iPad

Small and Medium Business, Enterprises

Turkish, Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, French, German, Italian, Japanese, Polish, Portuguese, Spanish, Swedish

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  • Sales Force Automation
  • Marketing Automation
  • Customer Support and Service
  • Inventory management
  • CRM Analytics
  • Workflow management
  • Role-Based Security
  • Developer API for Third-Party Integration
  • CRM with Email

  • Integration with Microsoft Office and Outlook
  • Document Library
  • Reports and Dashboards
  • Bulk Email
  • Social CRM
  • Workflow Approval Procedures
  • Special modules
  • Multiple Currency
  • To play a game

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  • Your new sales assistant Zia With the conversational AI sales assistant, stay on top of any event.
  • In-depth analytics for sales success
  • Process management to create and automate your sales process
  • Portals for your customers, resellers and partners
  • No data lock, export data at any time

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What is Zoho CRM?

Zoho CRM is a Customer Relationship Management (CRM) solution that works with a company’s existing email. Since Zoho CRM is cloud-based, no installation is required and can be accessed from computers or mobile devices anywhere.

Using Zoho CRM, companies can create and track leads, manage tasks, and track the entire sales channel directly in practice. This allows team members to collaborate and access up-to-date information about each lead.

Zoho CRM undertakes administrative tasks, enabling sales teams to focus on what they do best: sales. Using the forms provided, Zoho CRM users can create potential customers from existing websites and automatically fill in Zoho CRM databases.

Workflows allow administrators to set actions to be executed when certain criteria are met. This allows businesses to control how potential customers are managed.

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Who uses Zoho CRM?

Zoho CRM has a version for both businesses and small businesses. Each has its own pricing model, several options are available for SMEs.

The software is for any business that needs customer relationship management. First of all, sales organizations will benefit from the features of Zoho CRM.

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Frequently Asked Questions

What types of pricing plans does Zoho CRM offer?

Starting Price: Free Pricing Model: Free, Subscription Free Trial: Available (No Credit Card required)

Who are the typical users of Zoho CRM?

Freelancers, Large Businesses, Midsize Companies, Non-Profit Organizations, Public Administrations, Small Business

Which languages does Zoho CRM support?

Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, French, German, Italian, Japanese, Polish, Portuguese, Spanish, Swedish, Turkish

Does Zoho CRM support mobile devices?

Android, iPhone, iPad
Zapier Integration
Open API
Auto Notification
CRM Integration
Data Import / Export
Single Sign-On
Social integration
Free Trial Available
Free Trial Available
Free Version Available
Free Version Available
Cloud, SaaS, Web
Installed - Mac
Installed - Windows
Mobile - Android Native
Mobile - iOS
Online Videos
Live Online Training
In Person Training
Customer type
Small Business
Medium Business
Target Company Size
1-10 employees
10 - 99 employees
99 - 499 employees
499 - 1000 employees
1000 - 10.000 employees
10.000+ employees
Free Version Available
Free Version Available
Free Trial Available
Free Trial Available
No Credit Card Required
No Credit Card Required
Pricing model
Free Edition (CRM for entrepreneurs) - 3 Users Free.
Standard Edition (Sales tracking for Small Businesses) - $12/user/month (billed annually).
Professional Edition (Complete CRM for any SME) - $20/user/month (billed annually).
Enterprise Edition (CRM for multi-level organizations) - $35/user/month (billed annually).
Support Type
Business Hours
Live 24/7
Support Page: https://www.zoho.com/crm/resources/?src=ft
Support Email: -
Support Phone Number: -

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