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Who uses Freshsales?
Freshsales is used by the fast growing sales teams as a customer relationship management (CRM) tool.

About Freshsales


Freshsales is a single solution CRM designed for high-speed, high-speed sales teams. The software includes integrated phone and email, user behavior tracking and scoring leading on a single platform. Users can monitor events and manage a visual sales line, as well as view custom reports and analysis.

Email tracking features let users know when and how many times an email has been opened or when a link has been clicked. Users can effectively use their potential customers by targeting their next email process and create personalized sales campaigns from email templates. Clear e-mail measurements tell users which e-mails are performing well and which are not working. The Pending Response feature automatically lists the people to be answered.

Fresh sales allow you to search directly with a simple click of a contact’s phone number. The solution stores all the conversation history in one place, including email conversations. Users can add notes, schedule tasks, and make appointments. Freshsales also offers personalized welcome and voicemail messages for greeting clients.

In-depth customer feedback on potential customers allows users to plan related conversations and track contact points using the activity timeline. Freshsales collects data and breaks down activities according to a person’s behavior. Users can give a point of view to advanced prospects and give priority to important followers.

The visual sales line ensures full visibility of agreements at various stages. Users can sort and filter by recent dates, helping you make more guided decisions to grow your sales ladder. The Freshsales’ drag-and-drop navigation tool allows users to move agreements in the sales channel to any stage. Users can call or email customers directly from the deals board for a seamless workflow.

Visual sales reports and revenue analysis track progress in sales and define successful campaigns by source, sales representative, region, and more. Freshsales Mobile applications for iOS and Android enable users to access opportunities while on the go and always be aware of potential customers.

Starting price: $ 12 per month Free trial: Yes Free plan: Yes Credit card on registration: Yes

iPhone / iPad

Small and Medium Businesses


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  • Email tracking
  • Sales campaigns
  • Personalize templates
  • Insightful email metrics
  • Sales first inbox
  • Open & click notifications
  • Email scheduling
  • Calendar sync
  • Email-to-lead
  • Forward emails
  • Click to call
  • Entire conversation history
  • Assign phone numbers
  • Automatically log calls
  • Personalized welcome and voicemail messages
  • Forward call
  • Record calls
  • Tasks & appointments
  • Call history
  • Caller display
  • In-depth customer insights
  • Website and in-app tracking
  • Activity timeline
  • Behavior-based segmentation
  • Advanced lead scoring
  • Web-to-lead
  • Smart fields

  • 360° customer view
  • Lead scoring
  • Auto profile enrichment
  • Team segmentation
  • Auto lead assignment
  • Appointments, tasks and notes
  • Custom views
  • Automation
  • Bulk actions
  • Role-based access
  • Visual sales pipeline
  • Deal status, at a glance
  • Simple drag and drop navigation
  • Action-oriented follow ups
  • Mobile integration
  • Deal funnel view
  • Filter and sort deals
  • Customize sales process
  • Pipeline dashboard
  • Lost deal analysis
  • Customized reports
  • Visual sales reports
  • Revenue analytics
  • Deeper analytics
  • Preview reports
  • Email metrics
  • Territory reports

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  • Built-in phone and email features enable users to make calls, send targeted emails, and keep in touch with prospects with a single click.
  • The ’email-to-lead’ feature automatically links emails to the appropriate lead or contact’s record.
  • Users can auto-capture leads directly into Freshsales whenever a visitor completes a webform.
  • Freshsales’ ‘enrichment’ feature automatically adds social information and photos to profiles.
  • The pipeline dashboard informs users on what needs to be done to move deals forward, identifies bottlenecks, and helps analyze lost deals.

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Frequently Asked Questions

What type of pricing plans does Freshsales offer?

Starting from: $12.00/month Pricing model: Free, Subscription Free Trial: Available (No Credit Card required)

Who are the typical users of Freshsales?

Freelancers, Mid Size Business, Non Profit, Public Administrations, Small Business

What languages does Freshsales support?


Does Freshsales support mobile devices?

Android, iPhone, iPad
Zapier Integration
Open API
Auto Notification
CRM Integration
Data Import / Export
Single Sign-On
Social integration
Free Trial Available
Free Trial Available
Free Version Available
Free Version Available
Cloud, SaaS, Web
Installed - Mac
Installed - Windows
Mobile - Android Native
Mobile - iOS
Online Videos
Live Online Training
In Person Training
Customer type
Small Business
Medium Business
Target Company Size
1-10 employees
10 - 99 employees
99 - 499 employees
499 - 1000 employees
1000 - 10.000 employees
10.000+ employees
Free Version Available
Free Version Available
Free Trial Available
Free Trial Available
No Credit Card Required
No Credit Card Required
Pricing model
SPROUT: Free. Upto 10 users.
BLOSSOM: $12/user/month billed annually, $15 month-to-month.
GARDEN: $25/user/month billed annually, $29 month-to-month.
ESTATE: $49/user/month - billed annually, $59 month-to-month.
Support Type
Business Hours
Live 24/7
Support Page:
Support Email:
Support Phone Number: +1-866-832-3090

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